Managed Service Provider
Infrastructure Basic
Shrinking budgets and dwindling resources can be a crushing burden on your staff.
Infrastructure Extended
Whether you are a global organization or your mission critical infrastructure needs to be up and running 24×7 we have a plan that fits your needs.
Bespoke Applications
Managing applications goes well beyond just knowing them, but truly understanding how they work and in your unique environment.
Bespoke Security Healthcare
We don’t just say we help you Embrace The Cloud Securely, we live it. Security is at the core of all we do.
OFFERINGS
AWS – Certified
8K Miles boasts the largest number of AWS-certified practitioners in the industry. You are assured deep expertise, to ensure success for your business outcomes
Service Highlights
24/7 monitoring of AWS applications and Infrastructure
Round the clock service desk support
Periodical reports on AWS
Development Expertise
Our Development team has completed over 250 successful projects. We have deep expertise in all major development languages, tools, and platforms
Cloud Security Framework
We deliver cloud (PaaS, IaaS, SaaS) solutions built by trusted leading cloud vendors you know and trust.
Support Coverage
Our SLAs guarantee coverage 24 x 7 x 365.
Compliance Support
Audit reports to help you with your regulatory compliance
requirements such as PCI and HIPAA
Highlights
Our team of expert consultants provides comprehensive solutions to our clients’ issues, and helps them to overcome challenges effectively
Assessment
We help enterprises to adopt business application technologies systematically, by evaluating their cloud readiness and help them to develop their business case
Application & Infrastructure Migration
We’ll securely build, deploy and manage your applications. We will optimize your network infrastructure and increase the productivity of your knowledge workers.
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Vendor Management
Creation & management of service accounts with the vendor YES Capacity Management Analyze and submit periodic reports on resource utilization Monthly Support in reducing under utilized resourceMonthly Monthly Suggesting new products that may improve The current performance and optimize recurring cost Quarterly
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Monitoring
CPU Utilization YES Memory Utilization YES Disk Utilization YES Instance uptime YES Service uptime YES Website monitoring YES ELB monitoring YES
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Security
AWS Security Group Governance & Management YES AWS IAM configuration & Management YES VPC Network – Public, Private Subnets, Peering, Endpoints YES OS / Server service Hardening YES
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Incident Management
Alert validation YES Alert response 60 min Troubleshoot, find the root cause and perform service restoration 4 hours Analyze the root cause and provide problem resolution 48 hours
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Change Management
Perform periodical patch management on OS and application Dependencies YES Perform emergency change for service restoration YES
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Dedicated Point Of Contacts
Dedicated SPOC for driving the deployment activities YES
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Security Operations
Server audits YES AWS Security group audits YES Detect for vulnerability on app dependencies YES Root cause & Forensic analysis YES AWS IAM log audits YES
Why We?
We are “Cloud Natives”, with a wide range of managed services. we partner with you to optimize your infrastructure and technical resources. We have proven expertise and strategic partnerships that ensure the security, availability and integrity of your critical information.
Infrastructure Basic Services – Shrinking budgets and dwindling resources can be a crushing burden on your operational staff. Contracting managed services can ease the load, and let you become more flexible, more dynamic and better able to take on new opportunities.
Infrastructure Extended – Whether you are a global organization, or any organization with mission critical infrastructure which needs to be up and running 24×7 we have a plan that fits your needs. Onsite contractors, or managed through the 8K Miles Center of Excellence, our consultants has the experience and know how to manage your infrastructure no matter how complex .
Bespoke Application – Managing applications goes well beyond just knowing them, but truly understanding how they work and in your unique environment. Our technicians have years of experience across a full spectrum of software solutions, that’s why we can confidently say we can support and manage your entire infrastructure.
Bespoke Security – We don’t just give lip service to cloud security, we have the certifications, experience, relationships and methods which will safeguard your information assets.
Key Benefits
- Competitive TOC and greater ROI
- Prevention of issues that impact the business
- Reduces the Infrastructure and resources cost
- Reduce downtime impact and duration
- Visibility, Control and flexibility
- Hybrid options
- Geographically diverse
- Secured and meet compliance standard
Managed services
Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that allows you to quickly innovate, experiment and iterate. 8K Miles and AWS have a strategic partnership from 2008. 8K Miles an premier consulting partner, SaaS solution provider and vendor to AWS engineering and product teams.
Microsoft Azure is an open and flexible cloud platform with growing collection of integrated services—compute, storage, data, networking, and applications which helps you to quickly build, deploy and manage applications across a global network of Microsoft-managed data centers.
IT Operations Management solutions provide by ServiceNow consolidates resource data — including virtualized and cloud infrastructure environments — into a single system of record for IT. ServiceNow powers 8K Miles Managed Services platform and 8K Miles CloudEzRX and CloudEzCare solutions.
New Relic is a software analytics company that makes sense of billions of metrics about millions of applications in real time. New Relic’s comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in an environment.
Splunk® offers the leading platform for Operational Intelligence. It enables the curious to look closely at what others ignore—machine data—and find what others never see: insights that can help make your company more productive, profitable, competitive and secure. 8K Miles partnership with Splunk will help our client meet the stringent compliance requirements in all verticals
