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Sector

Pharmaceutical

Technology

AWS

About the Client

Our customer is a global pioneer in pharmaceuticals and diagnostics and a leader in personalized healthcare. They are world’s largest biotech company, with differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Our customer specializes in in-vitro diagnostics and tissue-based cancer diagnostics and is a frontrunner in diabetes management. They focus on advancing science to improve human life and continues to search for better ways to prevent, diagnose and treat diseases. They also aim to improve patient access to medical innovations through collaboration with suitable stakeholders.

Business Challenge

Our customer had a very lean IT team to monitor infrastructure hosting critical patient data. As there were only limited IT staffs, they could not dedicate resources to monitor and respond to the alerts immediately. Hence, they encountered lot of false positive alerts. Therefore, our customer decided to opt for an automated tool to monitor the performance of their infrastructure cost effectively.

8K Miles Solution

8K Miles, an AWS Premier Consulting and NexGen Managed Services Partner with competencies in – Life Sciences, Healthcare, DevOps, Bigdata & Security. 8K Miles is involved in shaping many of the key AWS products and services that AWS customers depend on to run their businesses today. As a trusted partner for Life Sciences and Bio-Pharmaceutical organizations, we have developed and hosted their GxP workloads in the cloud for many Fortune 500 giants across the globe. Having said above, our client chose 8K Miles to tackle their existing challenges.

We developed a proprietary infrastructure monitoring tool to monitor AWS infrastructure. The tool is built leveraging AWS’s Elastic features such as auto-scaling and elastic object storage S3. The automated monitoring tool applies statistical, anomaly detection and clustering algorithms to detect infrastructure elements that deviate from normal baseline behavior.

Business Benefits

Our client achieved following benefits by implementing 8K Miles automated infrastructure monitoring tool:

  • Quickly and accurately identified incidents related to infrastructure performance and reduced the number of false positives
  • IT staffs are freed up from having to investigate every infrastructure related incident that were previously being generated by the traditional monitoring tools
  • Abridged the expenses spent on infrastructure monitoring

About 8K Miles