Our client is a leading supplier of In-flight entertainment and communication systems enabling airlines to deliver ultimate travel experiences with a rich variety of entertainment choices to their passengers, resulting in improved quality communication systems and solutions.
Our client’s customers i.e. Airlines are concerned to get detailed insights of passengers’ preferences regarding media utilization content offered through In-Flight entertainment systems. They needed a solution that provides correlation between the user behavior and business performance of the media product by enabling reporting capabilities, to take better business decisions. This will ultimately boost the productivity and efficiency of the In-flight entertainment solution, offered by our client.
In-flight entertainment is a key differentiator in air travel. Understanding passenger preferences and providing them with better services is crucial for airlines success. Our client, having understood the business requirement of the airlines industry wanted to:
- Enable their in-flight entertainment solution to capture the analytic of user behavior
- Make sure their customers i.e. airlines receive a monthly report that provide insights about an advertising product utilized by the passengers
- Offer detailed performance report on advertisements, campaigns, application usage and screens transition generated from a media product hosted as part of In-Flight entertainment solution
Why 8K Miles was chosen?
8K Miles is an AWS Premier Consulting and NexGen Managed Services Partner with competencies in DevOps, Bigdata & Security and gold partnership with Microsoft Azure. We have a deep expertise in handling Fortune 500 enterprises across the globe and our specialization in providing continuous compliance and security on Cloud were the key reasons to choose us.
Solution Offered by 8K Miles
8K Miles performed a detailed analysis of our client’s requirement and their existing In-Flight entertainment solution. We took the following approach to meet their business needs:
- Leveraged native AWS storage, database and analytics services
- Built data pipelines that enable continuous data ingestion, curation and provide with data sets for analytics and visualizations
- Utilized content delivery services provided by AWS to build API’s to access the data
- Built versatile reporting capabilities for airlines consumption
Business Benefits Achieved
The tailored data analytics solution developed by 8K Miles provided,
- Automatic generation of monthly performance measurements reports
- Helped airlines to respond timely to current and future market needs
- Improved planning and strategic decision making while providing better passenger experience
About 8K Miles