24/7 monitoring of AWS applications and Infrastructure
Round the clock service desk support
Periodical reports on AWS
AWS – Certified
8kmiles boasts the largest number of AWS-certified practitioners in the industry. You are assured deep expertise, to ensure success for your business outcomes
Our Development team has completed over 250 successful projects. We have deep expertise in all major development languages, tools, and platforms
Our SLAs guarantee coverage 24 x 7 x 365.
Audit reports to help you with your regulatory compliance requirements such as PCI and HIPAA
Our team of expert consultants provides comprehensive solutions to our clients’ issues, and help them to overcome challenges effectively
We help enterprises to adopt business application technologies systematically, by evaluating their cloud readiness and help them to develop their business case
Application and Infrastructure Migration
We’ll securely build, deploy and manage your applications. We will optimize your network infrastructure and increase the productivity of your knowledge workers.
Cloud Security Framework
We deliver cloud (PaaS, IaaS, SaaS) solutions built by trusted leading cloud vendors you know and trust.
Cloud Managed Services Offerings
|Creation & management of service accounts with the vendor||YES|
|Analyze and submit periodic reports on resource utilization||Monthly|
|Support in reducing under utilized resourceMonthly||Monthly|
|Suggesting new products that may improve|
|The current performance and optimize recurring cost||Quarterly|
|AWS Security Group Governance & Management||YES|
|AWS IAM configuration & Management||YES|
|VPC Network - Public, Private Subnets Management||YES|
|OS / Server service Hardening||YES|
|Alert response||60 min|
|Troubleshoot, find the root cause and perform service restoration||4 hours|
|Analyze the root cause and provide problem resolution||48 hours|
|Perform periodical path management on OS and application|
|Perform emergency change for service restoration||YES|
Dedicated point of contacts
|Dedicated SPOC for driving the deployment activities||YES|
|AWS Security group audits||YES|
|Detect for vulnerability on app dependencies||YES|
|Root cause & Forensic analysis||YES|
|AWS IAM log audits||YES|
Service Level Ability99.5%
- We are “Cloud Natives”, with a wide range of managed services. we partner with you to optimize your infrastructure and technical resources. We have proven expertise and strategic partnerships that ensure the security, availability and integrity of your critical information.
- Infrastructure Basic Services – Shrinking budgets and dwindling resources can be a crushing burden on your operational staff. Contracting managed services can ease the load, and let you become more flexible, more dynamic and better able to take on new opportunities.
- Infrastructure Extended – Whether you are a global organization, or any organization with mission critical infrastructure which needs to be up and running 24×7 we have a plan that fits your needs. Onsite contractors, or managed through the 8KMiles Center of Excellence, our consultants has the experience and know how to manage your infrastructure no matter how complex .
- Bespoke Application – Managing applications goes well beyond just knowing them, but truly understanding how they work and in your unique environment. Our technicians have years of experience across a full spectrum of software solutions, that’s why we can confidently say we can support and manage your entire infrastructure.
- Bespoke Security – We don’t just give lip service to cloud security, we have the certifications, experience, relationships and methods which will safeguard your information assets.
- Competitive TOC and greater ROI
- Prevention of issues that impact the business
- Reduces the Infrastructure and resource cost
- Reduces downtime impact and duration
- Increases visibility, control and flexibility
- Hybrid options
- Geographically diverse
- Secured and meet compliance standards
FocalCXM approached 8KMiles with the requirement of making their infrastructure stable and attain 100% uptime. The customer had their production infrastructure hosted on AWS for which they required 24×7 monitoring and management and continious improvement of the infrastructure. 8KMiles identified the issues and benefited the client with Infrastructure uptime and Improved performance